Privacy, Cookies and Photograph Copyright


Privacy

Torlundy House is committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Data Protection

We take all reasonable precautions to ensure that details relating to you are kept secure in accordance with the requirements of the EU General Data Protection Regulations. Unless we are negligent in exercising our responsibilities then we shall not be held liable for unauthorised access to information supplied by you.

We do not request or store any information about you during your use of this website unless you proceed to make a reservation at Torlundy House. Our bookings and credit card processing is handled securely by FreetoBook (FTB), our partners, via “Book Now” or “Online Booking” links on pages of this website. When you make a booking we ask for details to allow us to maintain appropriate financial and record keeping duties. The details asked for will include names, address, telephone numbers, email address and credit/debit card details. These details are stored on secure servers by FTB and confirmation of your reservation is passed to us in a similar format as that sent directly to you by FTB. Your credit/debit card details are NOT sent to us. We do not add or store any other information about you during or after your stay either electronically or on paper.

If you provide any information relating to other individuals, you will be deemed to have obtained their agreement/permission for this information being given to us.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. We may also send you information you might find useful during your stay, such as restaurants in the area. You may also receive automatically sent requests by FTB asking you to review your stay with us but we would prefer you write a review on TripAdvisor. However we do not pass any details to any third party to solicit reviews.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect and if you wish to have information deleted will happily delete as much as possible including names, email addresses and phone numbers.

How can you find out what data we hold about you and if required have it amended or deleted?

You can contact us by email, telephone or mail using the details on this website, with your request.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies used on our website

CookieNamePurpose
Google Analytics_utma
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These cookies are used to collect analytical information about how visitors use our site. All web traffic and usage information is anonymous. We use this information for analytical purposes to evaluate the performance, to compile reports and to make improvements to website content and user experience.See Google’s privacy information:
http://www.google.com/intl/en/policies/privacy/ You can opt out of Google Analytics tracking by installing a browser plug-in from http://tools.google.com/dlpage/gaoptout?hl=en
Google MapsPREF
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NID
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These cookies are set by Google Maps, which we use to provide information on how to find us.
For more information see Google’s privacy information:
http://www.google.com/intl/en/policies/privacy/
And the terms of service for google maps here:
http://www.google.com/intl/en_uk/help/terms_maps.html

To find out more about cookies, visit www.allaboutcookies.org.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Photograph Copyright

Please note that all photographs on this website are copyright of Torlundy House, our guests, Nevispix, ActiveHighs and local businesses who have sanctioned their use on our website. You may NOT copy or duplicate any photographs from this website.

Torlundy House Access Statement

Our Access Statement can be found on the Document Download page.