The documents listed here are to help you find information to improve your experience of the area while staying at Torlundy House. We have more information available at the house, but these will get you started before arriving in Fort William.
More information and protocol statement can be found on our COVID-19 Updates, News and Reviews Page. Posts here provide detailed information which will be update in accordance with any changes made by the Scottish and UK Governments
We hope you will make use of them as they have been made available as a result of requests from guests over the years.
“Click” on a link below to access useful documents to download or view/ print.
Documents relating to COVID-19
Temporary Changes to Reservation Terms and Conditions – additions, modifications and enhancements to our Reservation T&Cs
Temporary Changes to Check In – Check Out procedures – additions, modifications and enhancements to Check In and Check Out
Temporary procedures for guests with COVID symptoms – whilst important, this document is self explanatory
Documents to help you enjoy your stay at Torlundy House
Eat Out Restaurant List – phone numbers and website addresses for local pubs and restaurants
Torlundy House Booking Terms – View a copy of our Terms and Conditions including Check In / Check Out times and Cancellation Terms. These are our standard Terms. Please refer to our temporary additional Terms above during the current COVID pandemic.
Directions to Torlundy House – View a copy or download a copy of directions to help you find us.
Torlundy House Access Statement – our statement of access.
Food Provenance – how and where we get our breakfast ingredients, supporting local and Scottish businesses and jobs.
The downloadable documents are all .pdf files. If you don’t have a reader for .pdf files you can download it here.
Please note we are not responsible for downloads you install from other websites.
To tempt you, here is the view of Ben Nevis from our Breakfast Room! Not many B&Bs have this view at breakfast time.
Frank and Jesse welcome you back to The Highlands
Here is what Frank and Jesse's humans are doing to welcome you back to visiting The Highlands safely.
What do our guests say about us?
Take a look at what our Guests said about their stays with us over the years. Here are some excerpts from our Guest Book. You can also look us up on Tripadvisor.